The address emphasized the outstanding importance of the general agent or manager, in that he holds a strategic position in the life underwriting world from the standpoints of efficiency of service, good public relations, and the dignity and welfare of life insurance institution. He has been a vital force for good, and sometime also indifference, depending upon the individual.
Huebner, Solomon S. PhD, "An Educator Views the Future in Agency Management" (1942). Solomon S. Huebner Documents. 12.